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9 Unexpected Benefits of Using Healthcare Technology

9 Unexpected Benefits of Using Healthcare Technology

Imagine transforming patient care in ways you never thought possible. CEOs and Directors across the healthcare sector have unlocked unexpected benefits through the use of healthcare technology. From improving preventive care accessibility to enhancing continuity of care, this blog post explores nine insightful experiences. Discover the first insight on how telehealth improves preventive care accessibility and the final revelation on how digital tools enhance continuity of care.

  • Telehealth Improves Preventive Care Accessibility
  • Transforming Neurology with Remote Monitoring
  • AI Enhances EEG Data Interpretation
  • Boosting Patient Engagement and Satisfaction
  • EHRs Improve Patient-Provider Communication
  • Automated Reminders Boost Patient Satisfaction
  • Telehealth Bridges Communication Gaps
  • Advanced Analytics Optimize Healthcare Operations
  • Digital Tools Enhance Continuity of Care

Telehealth Improves Preventive Care Accessibility

Honestly, the impact that telehealth has had on my preventative care has been pretty impressive. I've always found it hard to find time to go to various doctors as often as I should, so being able to get some advice and a general check-up from a doctor without leaving home has been a game-changer. What surprised me most was how accessible it made preventive care—being able to schedule and attend virtual consultations without taking time off work significantly improved my health monitoring.

Transforming Neurology with Remote Monitoring

One unexpected benefit I've experienced from using healthcare technology is the way it has transformed patient monitoring and follow-up care in neurology. Remote patient-monitoring devices and electronic health record integration have positively surprised me by offering real-time insights into patients' conditions, leading to earlier intervention and better outcomes.

For instance, wearable devices that track symptoms like seizure frequency or sleep patterns allow me to gather accurate data between visits. This real-world data provides a clearer picture of a patient's health compared to traditional self-reports. According to a 2023 study, patients using RPM for chronic conditions experienced a 20% improvement in treatment outcomes due to timely adjustments in care plans.

Moreover, EHR systems enable seamless communication with other specialists and pharmacists. This interoperability minimizes errors, improves medication management, and ensures that patients receive comprehensive, coordinated care. A report by the Office of the National Coordinator for Health IT highlighted that 87% of physicians using EHRs observed enhanced patient safety and efficiency in their practice. Healthcare technology has redefined the boundaries of neurology by making care more proactive and personalized. It's not just a tool for convenience—it's a partner in delivering better neurological care.

AI Enhances EEG Data Interpretation

The practice of medicine is facing a growing problem with a widening gap between available providers and patient needs in many communities. Unexpectedly, artificial intelligence (AI) is permeating healthcare and helping to bridge this gap. As a neurologist and clinical neurophysiologist, I am responsible for interpreting hundreds of hours (and even weeks) of electroencephalogram (EEG) data to facilitate care for patients with epilepsy. AI software has made interpreting large amounts of EEG data simpler by highlighting abnormal electrical discharges in the brain, expediting the review of both interictal and ictal patterns. AI output must be checked by physicians as the AI tends to be sensitive but not specific. However, AI can facilitate accurate and efficient data interpretation by physicians. An additional burden for physicians is to deliver high-quality clinical care and to document their interactions with patients in the electronic medical record. The time needed to document care often demands work from physicians outside the clinic, which can lead to burnout as physicians attempt to see more and more patients in order to improve access to care. For this need, AI scribe technologies are being developed to listen to physician/patient encounters and facilitate accurate clinic and inpatient notes in real time. This reduces physician workload and may even reduce errors due to recall bias that physicians experience when documenting past encounters from their personal recollection. While causing many to be anxious about its implementation, AI is positively impacting the delivery of medical care from physicians to patients.

Derryl Miller
Derryl MillerAssistant Professor of Clinical Neurology, Indiana University and IU Health Physicians

Boosting Patient Engagement and Satisfaction

One unexpected benefit our clients have experienced from using our healthcare technology is the significant improvement in patient engagement and satisfaction. We anticipated that our platform would streamline administrative tasks, improve efficiency, and, of course, engagement; but even so, we were pleasantly surprised by the extent of the positive impact on patient and clinical experience.

Our Care-as-a-Service virtual platform is designed for remote patient monitoring, scheduling appointments, accessing medical records, and communicating with their providers. This increased engagement has led to better adherence to treatment plans, improved outcomes, and a deeper sense of trust between patients and their healthcare teams.

This benefit highlights the power of technology to not only enhance operational efficiency but also foster a more patient-centric and collaborative approach to healthcare delivery.

EHRs Improve Patient-Provider Communication

One unexpected benefit I've experienced with healthcare technology is how digital tools, like electronic health records (EHR), improve communication between patients and providers. A few years ago, I accompanied a family member to a medical appointment. Their doctor was able to pull up their complete medical history, including past medications and tests, in seconds. This not only saved time but allowed the doctor to make a more informed decision on the spot. I realized then how technology could simplify complex situations and help ensure better outcomes.

Another surprise came when I learned about "Wii-habilitation" during a conversation with a colleague. It struck me how something as simple as a video game could make physical therapy more engaging for patients. For example, a patient recovering from surgery might dread traditional exercises, but the interactive nature of the Wii Fit can make it feel like play rather than work. Hearing stories of patients who found joy and motivation through these games was inspiring. It's a reminder that innovation doesn't always come from new inventions—sometimes, it's about using existing tools in new ways.

Lastly, mobile technology has transformed how healthcare professionals connect with patients. At Tech Advisors, we support many medical practices, and I've seen firsthand how physicians use smartphones and tablets to answer patient questions, update records, or even show educational videos during appointments. The ability to access real-time information and respond quickly has made care more patient-focused and efficient. It's impressive to think how much easier it is for both doctors and patients to stay informed and involved in the care process.

Automated Reminders Boost Patient Satisfaction

One unexpected benefit was the boost in patient satisfaction through automated appointment reminders and billing transparency. It not only reduced missed appointments, but also improved trust, as patients felt more informed and engaged in their care. Seeing tech-enhance relationships was a pleasant surprise!

Sandra Stoughton
Sandra StoughtonDirector, Marketing Operations, TruBridge

Telehealth Bridges Communication Gaps

One unexpected benefit of healthcare technology is maintaining a more connected and informed relationship with patients. Tele-health consultations have been especially impactful, allowing me to provide advice and adjustments even when patients can’t visit the clinic. It’s surprising how technology bridges the gap, offering real-time solutions and keeping communication open. Digital health records also streamline patient-history management, making it easier to track progress and tailor care to individual needs. This integration has enhanced my practice and empowered patients to stay engaged with their health journey.

Advanced Analytics Optimize Healthcare Operations

Hello,

I am John Russo, a VP of Healthcare Technology Solutions at OSP Labs.

Leading-edge treatments and technologies have redefined healthcare for everyone. You never know how the next breakthrough in healthcare technology will transform healthcare. I've always considered healthcare technology an advanced tool that helps healthcare professionals enhance patient care. But what's unexpected here is how much it can change the backend operations.

At my company, when we integrated advanced analytics tools with our clients' systems, the results we got were incredible. With real-time insights into resource allocation, staff performance, and patient flow, my team would instantly identify the bottlenecks and make immediate adjustments. This much planning wasn't possible before, and it's changing how we do everything, from managing resources to treating our patients. For instance, we noticed longer wait times during certain hours, so we quickly modified the appointment schedule and shifted our staff around. It ensured that teams weren't overburdened. When the staff feels more supported, it always leads to better healthcare delivery.

The most surprising aspect is what followed after the optimization of these processes. We could significantly reduce our operational costs without compromising the quality of treatment. The unexpected bonus extended beyond cost-savings and efficiency. Staff workloads became more balanced, which boosted employee satisfaction. Technology helped uncover other inefficiencies in our system, such as overstocked medical supplies or underutilized equipment. It resulted in better allocation of our resources.

The subsequent increase in patient satisfaction was also particularly impressive. Smoother workflows and reduced wait times had a transformative effect on our patients' behavior. So, you can see how these technologies created a ripple effect. We saw how quickly these developments escalated. One improvement led to another, and the overall transformation happened more cohesively than I'd imagined. We ended up creating a smarter, faster, and more resilient system. Not only did healthcare technology enhance the financial health of my company, but it also improved the quality of care we provide.

Best regards,

John

https://www.osplabs.com

John Russo
John RussoVP of Healthcare Technology Solutions, OSP Labs

Digital Tools Enhance Continuity of Care

One benefit I experienced from using healthcare technology is the ability to provide better continuity of care for patients, even outside the clinic. For instance, our integration of digital exercise-prescription platforms has been a game-changer. These tools allow me to create tailored rehabilitation programs that patients can access through their phones or computers. They come with video demonstrations and progress tracking, which not only ensures patients are performing their exercises correctly but also keeps them motivated by showing tangible improvement over time. What surprised me most was how much this has improved patient adherence and outcomes. Patients feel more supported between appointments, which has led to faster recoveries and a noticeable reduction in recurring issues. With over 30 years of experience treating musculoskeletal and sports injuries, I've always emphasized the importance of empowering patients, but technology has amplified this approach beyond what I expected.

A specific example is a client who had undergone ACL reconstruction surgery. In the past, I'd rely solely on in-clinic sessions and verbal instructions for their home exercises. Using the digital platform, I could provide them with a clear, progressive program they could follow at home, complete with feedback options. This allowed me to monitor their progress remotely and make real-time adjustments to their rehab plan. As a result, they regained strength and mobility faster than anticipated, returning to their sport ahead of schedule. It's proof that combining hands-on expertise with innovative tools can create remarkable outcomes for patients.

Peter Hunt
Peter HuntDirector & Physiotherapist at The Alignment Studio, The Alignment Studio

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